Shipping policy

Collection & Delivery Information

Whilst we maintain a small stock of our gorgeous jewellery typically each piece of handmade jewellery is made-to-order and will usually be completed within 14 working days. However, all pieces will be finished as soon as possible. If there is a delay for any other reason we will contact you.

Custom Commissions needing rare stones or very detailed work usually have a lead time of 6 to 10 weeks.

However, should you urgently need an item for a certain date or special occasion please contact us at tamara@ethnic-creations-zambia.com and we will do our utmost to get the item to you by the required date.

Local Collection of your purchases can be done at Ethnic Creations Ltd located at 2 Kudu Crescent, Kabulonga, Lusaka (google maps)

Delivery within Zambia (using Tigmoo Delivery Services)

International shipping:

Deliveries outside of Zambia will be sent via a tracked delivery service (ie Macspeedy’s) For shipping charges please contact me directly at tamara@ethnic-creations-zambia.com. Delivery times for international orders will vary.

Please be aware that international customers may be required to pay customs duties and we are unable to provide details of what these charges may be.

Packaging

Your purchase will come beautifully presented - wrapped in tissue and placed in our branded Ethnic Creations handmade box. Made out of recyclable card.